Dk7's Privacy Policy — Your data is completely safe with us

Welcome to the dk7 platform. We understand that sharing personal information online raises a lot of questions — who can see my data? Where is it stored? Could it be misused?

Dk7 takes these matters seriously. This privacy policy is written in plain, straightforward language so you can clearly understand — what information dk7 collects, why it is collected, how it is kept secure, and what rights you have.

By using the dk7.lv website or mobile app, you are agreeing to this privacy policy. If you have any questions, please contact our support team.

Dk7 collects three types of information. The table below provides a full breakdown:

Dk7 collects information through the following methods:

• During registration: The information you enter in the registration form when opening an account is collected at that time.
• During KYC verification: Identity documents submitted for verification (such as scanned national ID cards) are collected and stored securely.
• During gameplay: The games you play, how long you play, and how much you wager are recorded automatically.
• During payment transactions: Payment method details are collected and stored for verification during deposits and withdrawals.
• Via Cookies & Tracking: Cookies are used to enhance your browsing experience (see section 6 for details).
• For support communications: When you contact support via live chat or email, those conversations are recorded.

Dk7 uses the information it collects for the following purposes:

• Account Management: Your information is required to create, verify, and manage your account.
• Payment processing: Accurate information is essential for processing deposits and withdrawals.
• Customer support: Viewing your account history is necessary to resolve your issues quickly.
• Security assurance: Your login activity is monitored to prevent fraud and unauthorized access.
• Legal Obligations: Your data is used to meet regulatory requirements and support anti-money laundering (AML) compliance.
• Service improvement: Gaming patterns are analyzed to improve the user experience.
• Promotions and bonuses: To send you relevant offers based on your preferences (you can opt out at any time).

Dk7 does not generally share your information. However, it may be shared in the following limited circumstances:

• Payment providers: Only the information necessary to verify transactions is shared with authorized payment processors. They are bound by strict confidentiality agreements.
• Legal Authorities: Disclosure of information is mandatory when required by a court order or official legal demand. In such cases, dk7 provides only the minimum information necessary.
• Technology partners: Cloud storage or server service providers can never directly read or use your data — they store only encrypted data.
• Company Merger: If dk7 ever merges with another company, users will be notified in advance.

Dk7 uses cookies on its website. Cookies are small text files stored in your browser that help deliver a smoother experience.

• Essential cookies: These are essential for maintaining login sessions and ensuring security, and cannot be disabled.
• Functional Cookies: Used to remember your preferences (e.g., language settings, theme).
• Analytical cookies: Used to understand which pages are visited most and where issues arise. These cookies can be disabled.

Cookies can be disabled from your browser settings, though some features may not function properly as a result.

Dk7 has implemented the following technical and administrative measures to protect your information:

As a dk7 user, you have certain specific rights that we fully respect:

Dk7 is strictly prohibited for anyone under the age of 18. We never knowingly collect personal information from anyone under 18.

Age is verified at the time of registration. If a member is later found to be a minor, their account will be closed immediately and all collected data will be deleted.

Dk7 retains different types of information for different periods:

• Account Information: Retained for the duration of the account and for up to 5 years after closure (for legal compliance).
• Transaction records: Retained for up to 7 years in accordance with financial regulatory requirements.
• Gaming history: Retained for up to 3 years after account closure.
• Support communications: Retained for up to 2 years after an issue is resolved.
• KYC Documents: Retained for up to 5 years to meet legal obligations.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Dk7 may update this privacy policy when necessary. In the event of any changes:

• The "Last updated" date at the top of the page will be revised accordingly.
• You will be notified in advance of any significant changes via your registered email or app notifications.
• Continuing to use dk7 after any changes means you accept the updated policy.

If you have any questions about this privacy policy or wish to make a request regarding your personal data, please contact dk7:

• Live chat: Live chat support is available 24 hours a day on the dk7.lv website.
• Email: [email protected] (responses are typically sent within 72 hours)
• Data-related requests: [email protected] — write directly to our Data Protection Officer.